Mr. Trilok Chand Gupta, IAS (Retd.), a 1987 batch officer of the Haryana cadre, currently serves as the Chief Commissioner of the Haryana Right to Service Commission, a position he has held since June 15, 2021. Born on May 28, 1961, in District Nuh (formerly part of Gurugram), Haryana, Mr. Gupta is an alumnus of Shri Ram College of Commerce, University of Delhi, and holds multiple professional qualifications — Chartered Accountancy (CA), Company Secretaryship (CS), Cost Accountancy (ICWA), Management Accountancy (Part I), and an LL.B. from the University of Delhi. Before joining the Indian Administrative Service, he practiced as a Chartered Accountant in Delhi for three and a half years.

Over a distinguished career spanning more than four decades, Mr. Gupta has held several key administrative positions, including Sub-Divisional Magistrate, Additional Deputy Commissioner, and Deputy Commissioner in Bhiwani and Gurugram districts. He also served as Administrative Secretary for critical departments such as Monitoring & Coordination, Food & Supplies, Town & Country Planning, School Education, Welfare of Scheduled Castes & Backward Classes, Administrative Reforms, Skill Development & Industrial Training, Power, New & Renewable Energy, Employment, Transport, Housing, and Mines & Geology. Between 2001 and 2008, he was on central deputation with the Government of India.

As Chief Commissioner, Mr. Gupta has been instrumental in advancing digital governance reforms in Haryana. Recognizing the gaps in public awareness and accountability within the service delivery framework, he conceptualized and led the development of the Auto Appeal System (AAS) — a pioneering digital initiative that ensures timely service delivery and automatic escalation of delays. Launched by the Hon’ble Chief Minister of Haryana on September 1, 2021, the AAS has significantly enhanced transparency and efficiency in public service delivery, with nearly 22.59 lakh appeals processed through the system as of October 2025.

Mr. Gupta’s contributions to e-governance and administrative reform have been widely recognized. He received the National e-Governance Award (2008–09) from the Government of India for enhancing transparency and efficiency in HUDA’s operations. He has also delivered keynote addresses at prestigious forums, including the National Conference on e-Governance (Mumbai), the International Institute of Administrative Sciences–DARPG India Conference (Delhi), and the National Workshop on Sevottam and Effective Redressal of Public Grievances (Bhopal).

Mr. Gupta continues to be regarded as a visionary leader in public administration, governance innovation, and citizen-centric service delivery.

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